Log in

View Full Version : Question about Warranty - Edge to Gryphon


Extreme Justice
Fri, January 2nd, 2009, 12:32 AM
Corey or Bill,

Just wondering since I will be changing my Evo to the Gryphon Firmware and Custome Tunes, who should I goto for waranty issue if I have a problem with the actual Programmer. (If it turns out to be hardware issue, ie actual programmer)

Thanks

Bill

Power Hungry
Fri, January 2nd, 2009, 02:24 AM
After conversion, the warranty should be handled through us, although Edge will still honor the warranty in a pinch. It's just that it is part of our private label agreement to handle any hardware issue and do our best to keep them out of the direct customer loop.

Hope this helps.

Extreme Justice
Fri, January 2nd, 2009, 02:40 PM
Thanks Bill,
I just wasn't sure since my edge is still less than 1 year old and I wasn't sure.