Installing unit - stuck on Connecting to Bridge

[SDRANGER619]

so I'm finally getting around to installing my unit for the first time. I follow the instructions on the book. I plug in the cord and the display stays on "Connecting to Bridge" Please wait....


Anyone know what the problem may be? Going on a trip and would really like this bad boy to work.

Help?

[Longshot270]

Are you plugging it into the truck or computer?

[SDRANGER619]

following the instructions on the book, straight outta the box, I plugged the device into the ODBC port of the truck, then it stayed on the "connecting to bridge Please wait..." screen.

[88Racing]

Key on engine off try to unplug then plug back in. Click ok(enter)
Unplug at the gryphon connection.
Check all connections.