View Full Version : No USB Connection
InTheHills
Wed, December 29th, 2021, 02:54 PM
The Hydra was on my truck when I bought it but I need to do some tuning. The Hydra does work in the truck, changes tunes and everything seems fine. But when I remove the Hyrda from the truck and connect to computer via USB the computer never sees it. I have tried 2 different computers and restarting but no luck.
Any ideas?
Jackpine
Wed, December 29th, 2021, 03:06 PM
Since I don't have a Hydra, I'm going to offer a "guess". Do you have to use a USB cable to connect your Hydra to the computer? If so, it may NOT be a "data" cable, but is only a charging cable. There's no way that I know of to tell the difference by just looking at the cable, but you might have better luck with a different cable.
A data cable will allow you to transfer information to and from a smart phone from your PC, while a simple charging cable will not. If you can access the file system in your smart phone from your PC, you are using a data cable.
- Jack
InTheHills
Wed, December 29th, 2021, 03:22 PM
That is a good thought. That USB style is an older one so I jsut ordered a cable from Amazon. Ill have to try buying another one. Maybe I can grab one from Hydra? Ill call them.
Haptown
Wed, December 29th, 2021, 05:47 PM
A USB cable for data will have a symbol like in the image below on the A-cable end that would plug in the PC USB port. Sorry about the size of the image.
https://www.cmple.com/content/images/thumbs/micro-usb-to-usb-braided-data-charging-cable-6-feet-black_NID0012128.jpeg
Powerstroke Cowboy
Wed, December 29th, 2021, 11:09 PM
Do you have the proper hardware downloaded to support the USB connection for the hydro?
Power Hungry
Thu, December 30th, 2021, 11:01 AM
The cable is usually the issue with connection concerns. The Hydra uses a USB A to USB Mini-B cable. These can be picked up at Best Buy, Wal-Mart, Radio Shack, or pretty much any cell phone store or large gas station like QT, Racetrac, Flying J, etc.
Also, make sure you have downloaded and installed the HydraFlash software. It contains the necessary drivers for the device. You can find HydraFlash at https://hydrahelp.com.
I hope this helps.
Jackpine
Thu, December 30th, 2021, 12:07 PM
A USB cable for data will have a symbol like in the image below on the A-cable end that would plug in the PC USB port. Sorry about the size of the image. ...<snip>...
Well duh! Seems like I should have known that, with my background in computer science, but I didn't. Thanks, Haptown!
- Jack