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-   -   3 questions so far... (http://forum.gopowerhungry.com/forum/showthread.php?t=6570)

Wile_E Tue, May 24th, 2011 02:54 PM

3 questions so far...
 
I just received my converted tuner. I am anxious to see how it works. I have come up with 3 questions so far:

1. What is my device called now? Is it officially a Gryphon? Just wondered what to call it.

2. Are the custom tunes I ordered already in the device? I went to "Power programming" and is reads like it did originally - Level 1 trans only, etc. Are the custom tunes there replacing the 3 stock tunes?

3. I wanted to change the display parameters to show Oil Temp, Trans temp, and Coolant temp and MPH. All I could access was the stock display items - MPH, Instant MPG, Average MPG, and RPM. Can the display be changed? I accessed the setup like I used to do when it was an Edge, but the items I want to display don't seem to be available.

Thanks in advance to all

Wile_E

Jackpine Tue, May 24th, 2011 03:12 PM

Quote:

Originally Posted by Wile_E (Post 48169)
I just received my converted tuner. I am anxious to see how it works. I have come up with 3 questions so far:

1. What is my device called now? Is it officially a Gryphon? Just wondered what to call it.

2. Are the custom tunes I ordered already in the device? I went to "Power programming" and is reads like it did originally - Level 1 trans only, etc. Are the custom tunes there replacing the 3 stock tunes?

3. I wanted to change the display parameters to show Oil Temp, Trans temp, and Coolant temp and MPH. All I could access was the stock display items - MPH, Instant MPG, Average MPG, and RPM. Can the display be changed? I accessed the setup like I used to do when it was an Edge, but the items I want to display don't seem to be available.

Thanks in advance to all

Wile_E

Yes, you now have a Gryphon.

Your custom tunes are probably not on the device. Ordinarily, Bill ships the converted unit back with the stock tunes. You'll be able to put custom tunes on when they are ready, using the Pegasus application, which you should download and install on your PC.

You SHOULD be able to display the values you want, with one exception: Oil Temperature. Ford discontinued the Oil Temperature Sender in the more recent trucks, I think starting in 2008?

If you have Pegasus installed, with your Gryphon set to level 0 (stock), plug it into the PC with Pegasus running. If Pegasus shows it connected, click on [Updates]->[Gryphon Update Manager] and install any firmware and calibration updates you see. That might fix the display problem. If it doesn't, you'll need to contact PHP.

- Jack

Wile_E Tue, May 24th, 2011 04:01 PM

Thanks so much for the reply. I will check things out as you suggest and go from there. My truck is an 05, so the Oil temp thing shouldn't be a problem.

Jackpine Tue, May 24th, 2011 04:30 PM

Quote:

Originally Posted by Wile_E (Post 48174)
Thanks so much for the reply. I will check things out as you suggest and go from there. My truck is an 05, so the Oil temp thing shouldn't be a problem.

I have an 05 too and I was able to monitor Oil Temp but dropped that in favor of other values. It does sound like a firmware problem. What I suggested may fix it and it certainly won't hurt it.

- Jack

Wile_E Wed, June 8th, 2011 10:13 AM

I'm back...
 
I have been really busy, but I finally got a chance to update my Gryphon per your suggestions. I still have the same issue - the only parameters that are available to put on the display are the defaults - mph, mpg/avg. and mpg/inst. and rpm.

Sounds like I need to get in touch with PHP. I know they are busy, and this certainly not an emergency, so what would you suggest as the best way to contact them?

I appreciate all the help.

Wile_E

cleatus12r Wed, June 8th, 2011 11:28 AM

If you look, you will see that you have different types of display options (1,2,3, and 4 parameters). If you select (hit [enter]) on the 4 gauge screen, you will see that there are the 4 different parameters displayed that you have listed.

You can use the up/down arrow buttons to select what you'd like changed and hit [enter]. This will bring up a list of available parameters denoted on the left margin by a "(*)" or "( )". Using [enter] will toggle to between selected ("(*)") and unselected ("( )").

Wile_E Wed, June 8th, 2011 10:21 PM

I read your post a couple of times before what you are saying sunk in. I guess it has been a long time since I have changed any of those settings. Now that you spell it out I think I was doing it wrong. :giggle:

I will check it out.

I really appreciate the help.



Quote:

Originally Posted by cleatus12r (Post 48562)
If you look, you will see that you have different types of display options (1,2,3, and 4 parameters). If you select (hit [enter]) on the 4 gauge screen, you will see that there are the 4 different parameters displayed that you have listed.

You can use the up/down arrow buttons to select what you'd like changed and hit [enter]. This will bring up a list of available parameters denoted on the left margin by a "(*)" or "( )". Using [enter] will toggle to between selected ("(*)") and unselected ("( )").


cleatus12r Thu, June 9th, 2011 07:36 AM

What I wrote is confusing, but it's SO hard to convey the actual process through written words. :D

Longshot270 Thu, June 9th, 2011 10:55 AM

Quote:

Originally Posted by JackandJanet (Post 48170)
You SHOULD be able to display the values you want, with one exception: Oil Temperature. Ford discontinued the Oil Temperature Sender in the more recent trucks, I think starting in 2008?

- Jack

I think between '06 and '07. There was a guy on F150online who's display said "0" and it was an '07



Cody, why not make a video of all the features and how to make them work? You could do that from your desk probably.

Wile_E Thu, June 9th, 2011 11:32 AM

Quote:

Originally Posted by cleatus12r (Post 48582)
What I wrote is confusing, but it's SO hard to convey the actual process through written words. :D


I disagree! When I read it I realized what I was doing wrong. That means your post made sense.

:thumbs up yellow: :thumbs up yellow: :thumbs up yellow:

Well done, and again I thank you for the help. I am really excited for my custom tunes to arrive.

Wile_E

cleatus12r Thu, June 9th, 2011 12:03 PM

Quote:

Originally Posted by Longshot270 (Post 48603)
Cody, why not make a video of all the features and how to make them work?

Because I am a total computer dumb ***. I can make folders, copy, paste, and empty the recycle bin. That's about it.

I wouldn't have the first clue about how to go about making a video and putting it on the 'net.

Wile_E Wed, June 29th, 2011 02:15 PM

Custom tunes....?
 
What's the best way to check on my custom tunes? I hate to bug anyone, since I know they are busy, but I received my Gryphon early in May and am getting anxious to have the good stuff.

Should I just be patient? Should I try and call the shop? With my luck I'll call the shop and interrupt them working on my tunes!

Thanks. :thumbs up yellow:

88Racing Wed, June 29th, 2011 02:46 PM

I see your hex in your user profile....maybe post it in this link>>>http://forum.gopowerhungry.com/give-...-ecm-tcm-code/

I didn't see it in there of course I didn't look real hard either......

Just have patience.....

Jackpine Wed, June 29th, 2011 03:44 PM

Quote:

Originally Posted by Wile_E (Post 49183)
What's the best way to check on my custom tunes? I hate to bug anyone, since I know they are busy, but I received my Gryphon early in May and am getting anxious to have the good stuff.

Should I just be patient? Should I try and call the shop? With my luck I'll call the shop and interrupt them working on my tunes!

Thanks. :thumbs up yellow:

Please do what 88Racing said. You need to start a thread, and the title needs to be your name! In that thread, you tell PHP your hex/calibration code and the programmer's Serial Number (S/N). As 88 said, this is where you start that thread: Power Hungry Performance Forum

They'll see it as a new post and Bill will be able to write your tunes.

- Jack

Wile_E Wed, June 29th, 2011 04:02 PM

Custom tunes
 
I posted the HEX code etc. as you suggested in the other location. One thing - I can't seem to find a serial number... I found:

Bootloader v1.00b
Product E3.22.99
Firmware 24
Hex file RXCM5C4

Is this sufficient? If you can point me at the location for the serial number I will edit to include that.

Thanks again

88Racing Wed, June 29th, 2011 04:09 PM

Quote:

Originally Posted by Wile_E (Post 49188)
I posted the HEX code etc. as you suggested in the other location. One thing - I can't seem to find a serial number... I found:

Bootloader v1.00b
Product E3.22.99
Firmware 24
Hex file RXCM5C4

Is this sufficient? If you can point me at the location for the serial number I will edit to include that.

Thanks again

Its usually on the back of the unit on a sticker or on your invoice.
By using pegasus you should be able to see it also

You can also use this helpful sticky I wrote>>>http://forum.gopowerhungry.com/gryph...ease-read.html

Wile_E Wed, June 29th, 2011 04:30 PM

Quote:

Originally Posted by 88Racing (Post 49189)
Its usually on the back of the unit on a sticker or on your invoice.
By using pegasus you should be able to see it also

You can also use this helpful sticky I wrote>>>http://forum.gopowerhungry.com/gryph...ease-read.html




Interesting. There is no serial number listed in the diagnostics - only the info I posted. Also - I pulled the tuner out of the pod and there is no sticker on it... My invoice number is 4505. Does that help? I will pull the unit out and see about getting connected to Pegasus when I get home tonight.

I should have done this 6 weeks ago when I got the tuner back, but since the HEX Code was shown on the Invoice I made the assumption that they had what they needed. My mistake.

88Racing Wed, June 29th, 2011 05:58 PM

Quote:

Originally Posted by Wile_E (Post 49190)
Interesting. There is no serial number listed in the diagnostics - only the info I posted. Also - I pulled the tuner out of the pod and there is no sticker on it... My invoice number is 4505. Does that help? I will pull the unit out and see about getting connected to Pegasus when I get home tonight.

I should have done this 6 weeks ago when I got the tuner back, but since the HEX Code was shown on the Invoice I made the assumption that they had what they needed. My mistake.

I'm going to assume your serial number may be 4505 since its an upgrade IDK?

Jackpine Wed, June 29th, 2011 06:15 PM

I would use the invoice number. It's a way for PHP to tie the hex code to you, and, when your tunes are ready, Pegasus looks for them on PHP's server using your S/N. So, now please put all that in a thread (your name as the title) as we suggested.

I know it seems like you're being asked to do a lot, but Bill and Corey are very busy and they've settled on this approach as the way to keep from being confused by possibly conflicting input.

And, I just realized, since you're talking about an "older model" Gryphon, you can run Pegasus on your PC, and when it's running, plug your Gryphon in. Once Pegasus connects to your Gryphon, it will show your S/N on the information line at the bottom of the Pegasus window. Make CERTAIN you've set your truck back to stock before you try to connect the Gryphon to your PC!

And, you could also see if perhaps your tunes ARE done, but you just didn't get notified. Click on [Updates]->[Download Custom Tunes]. It the tunes are ready, they'll be installed. If not, they won't be found.

Edit: I see you've started the thread as we asked. :thumbs up yellow: Go ahead and try Pegasus to find the S/N. You can edit your post to add it. You'll need to have Pegasus working properly to download your tunes in any case, so now's a good time to check that it installed correctly.

- Jack

Wile_E Thu, June 30th, 2011 07:10 PM

No Joy SN 91620141
 
Ok. Here's the story so far:

I returned my truck to stock tune when I got home. I brought the tuner in, started Pegasus (I installed Pegasus when I got the tuner last month) and Pegasus immediatly updated itself. After that, I pluged my tuner in to the computer. It connected without issue. I recorded the serial number as requested. I checked for custom tunes at that point. A fairly lengthy download / update process took place. My assumption was that my tunes were indeed ready since this happened.

I finished the computer part of the process, and then took the unit out to my truck. I turned the key on and connected it, and the Gryphon came alive as usual. Then I went to set the tune up to level 3 - my usual - and hoped that it was custom, but it appeared to be unchanged from stock. When I finished, I hit done. I was instructed to turn the key off, and then after the key was off I ws instructed to turn the key on without starting, as always.

The unit said "reading VID".

That's as far as it got. I left it for 45 minutes. Really. 45 minutes. The display never changed. I had to use my vehicle, so I had to take a chance and disconnect the tuner.

My truck started, thank goodness. A short drive indicates that it is working in stock mode

I don't want to seem impatient, but I am sure you can understand my frustration.

Please advise. Do I need to post this somewhere else? I considered the emergency forum I saw...

Thank you.



ETA - I connected to Pegasus again this afternoon (Sat). The software updated again. Then I connected my Gryphon just for fun. When I tried to update it it gave me an error message saying I need to contact the vendor. I will see what I need to do on Tuesday or Wednesday to get in touch with them. Is a phone call to the shop the best thing? It sounds like email is hard for them to do and get any work done at the same time, which I understand. Can I send someone my cell phone number so they can call me when it's convenient for them?

Again, thanks to those of you who are helping me out.

Wile_E Mon, July 11th, 2011 06:20 PM

Fixed!
 
I talked to Bill at PHP this morning, and he was able to get my tuner fixed and working properly.

Thanks to all for your help and input.

:thumbs up yellow:

Jackpine Mon, July 11th, 2011 06:44 PM

We're all really happy to hear that. I know it seemed like it took forever, but sometimes that's the way things happen.

- Jack


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