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-   -   Orion Purchase Options (http://forum.gopowerhungry.com/forum/showthread.php?t=9938)

bighorn466e Tue, July 6th, 2021 09:24 PM

Orion Purchase Options
 
I recently purchased an 2003 International 4300 with a 230 HP dt466e.

I'm interested in purchasing an Orion for diagnostic purposes while I get the truck sorted but haven't been able to get ahold of anyone via the phone number or email listed on the site.

What is the proper channel for an inquiry like this?

Power Hungry Wed, July 7th, 2021 08:31 AM

Good morning.

I apologize for any inconvenience or delay in communication. We had a couple people out of the office at various times yesterday, so there was some backup on phone calls. Not sure about e-mails, but sometimes those don't get through due to increasingly strict SPAM filters.

We have a full staff today and should't have any problems answering any questions you may have about our products. Please reach out at your convenience, or if you'd like to PM me with your contact information I can have someone contact you.

Just so there's no confusion, the Orion system is strictly used for reflashing and parameter modifications. It doesn't currently offer or support any type of diagnostics (PIDs, DTCs, Datalogging, etc.), so if that's what you're looking for then we might be able to offer alternative suggestions for hardware and software.

Most people use Nexiq for diagnostics and datalogging. It's not super expensive and works really well. We use it in house and it works very well on our bus.

I hope this is helpful.

bighorn466e Mon, July 12th, 2021 10:08 AM

Closing the loop
 
To close the loop on this one I called, left a message and had a call back within an hour! For anyone else looking the purchase page for orion is here:

https://gopowerhungry.com/shop/custo...eflash-system/

:thankyou:

Power Hungry Mon, July 12th, 2021 10:09 AM

Quote:

Originally Posted by bighorn466e (Post 62794)
To close the loop on this one I called, left a message and had a call back within an hour! For anyone else looking the purchase page for orion is here:

https://gopowerhungry.com/shop/custo...eflash-system/

:thankyou:

Just as a head's up. I'm still looking into an option for you. I'm pretty sure I can swing something, so just hang tight. It might take a week or so, but it's looking good.

Take care.


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