Thanks for the help. I have followed all of the steps you've given me, including the ones for removing the faulty driver (great write up by the way). I have tried on both windows 7 and XP machines, and the same thing happens. While installing Pegasus on both machines, I am asked during the the installation if I would like to install the drivers. In windows 7, it seems to be sort of glitchy when doing so as the driver installer stops responding for a bit, and then asks if I'm sure if I want to install the drivers from an unknown publisher. In XP, it also asks during the installation of Pegasus if I want to install the drivers, and when I do, a prompt comes up saying "This software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP".
So in the end, after installing on both machines and plugging in the Gryphon after installation is complete with Pegasus open, it still says disconnected. Is the Gryphon itself supposed to light up or turn on when connected to the PC? If it is supposed to, mine is not.
Thanks again for all your help. I would like to order a custom tune and can't do so without the serial number, which I believe is only viewable in Pegasus.
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