Joe - I see you have a 2001 F350, and, in answer to Shotgun's question, it appears you have NOT converted your Edge to a Gryphon yet.
Edge Tech Support SHOULD be able to help you. My guess is, a Fusion or Lightning download of some type will make it recognize the new firmware on the PCM. And, as Shotgun pointed out, I sure hope you DID program your truck back to stock before taking it in. Otherwise, I think it's going to cost $75 from either Edge or PHP to get your unit unlocked.
I suspect though, this is a fairly old Evolution, and the PCM update is probably newer than the firmware on it. So, a firmware update should have you back in business.
Welcome to our forum, by the way! We try to help, whatever the problem.
- Jack
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2014 F150 Platinum SCrew 3.5L EcoBoost 4x4 with SCT programmer
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