You may not need to send it in. But, DO call Edge Tech Support on this. I'm sure Bill could help you too, but it seems more like an "Edge" problem to me, since you don't have a Gryphon.
They can certainly unlock it, and after that, I suspect a no-cost firmware update should put you back in business.
Edge has some GOOD people in their tech support team. I've seen a number of very positive responses on them in the f150online forum (where I'm also a Moderator). Please give it a try there, and if they can't help you, we'll try to get you hooked up with Bill.
- Jack
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