how do i do a screen sho of my computer? when i hook up burner with chip in it i have chip installed in burner then plug USB in and last the power supply and then the light goes green and I click to open the phoenix flash FU and it opens and then highlights the chips on the bottom and it has the six slots that look like you would click and drop down the menu and the fist one is highlighted but I cant do anything else and also the burner light turns red and green?