[Jackpine]

So, you are able to retrieve your hex code using the Gryphon? That sounds like the unit has initialized correctly. Possibly, your battery is weak. Could you put it on a charger for a while until it shows fully charged? If so, once the battery looks good, try reprogramming.

If this doesn't work, you MAY have a corrupted file in the Gryphon. If it's the monochrome Gryphon, try reloading the firmware/software using [Updates]->[Gryphon Update Manager] then reload any custom tunes you have with [Updates]->[Custom File Download (Internet)]. If it's the CS/CTS model, you can update firmware/software by plugging it in to Fusion on your PC, but that will wipe out any custom tunes you have and Bill will have to set up a download package on the Fusion server for you to get them back.

- Jack