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Old Mon, December 13th, 2010, 06:36 AM
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Just so folks understand...

ECM/TCM rollbacks must be handled by me over the phone as they require specific information to be extracted from the vehicle before proceeding. Otherwise, all the VID information (PATS information, VIN, and build data) would be erased could cause the ECM to set a DTC for "Corrupted VID Block". We extract that data from the ECM and build it into the replacement files which are then downloaded onto the unit and programmed into the vehicle's ECM/TCM.

FICM programming is completely self contained and can be handled by the customer without any need for assistance or intervention from us.

Stephen,

There isn't any contact information in your User CP (other than your first name) so I have no way to get in touch with you until we return to the office on Monday, Dec. 20th.
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