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Old Thu, April 23rd, 2009, 02:53 PM
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It actually worked quite well. Corey wasn't feeling well for day or two (pulled some muscles in her neck on Monday... :ouch: ) so things got a little hectic for a day or two. Overall though, I think it seems like a good plan. Most folks have been quite understanding about the closure and we were able to get most folks taken care of reasonably quickly. In fact, many folks said they could wait until the following week for us to answer questions.

I must admit that while the phones can be a bit of a burden at times, it's that one to one relationship with the customer that we really enjoy and I think that's what people like about us.

I hope everyone has a fantastic weekend.
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