Edge has sold over 10,000 units; we have sold about 1,000. I'm sorry that you had to be the one to be dissatisfied. Frankly, we have no problem with anyone posting negative comments about products or our service; however, we do insist that our members speak respectfully so that other members don't have to deal with the same BS that is on many other forums. It is for this reason that I am editing your post.
Your RMA number is 30725. Please download the RMA form that can be found on our Support page and include this number. The form should be included in the box with your programmer when it is returned for a refund.
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~ Corey 
Resting in Peace - 
1969 - 2019
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