Here is a checklist,
1) Make sure the internet connection is good and does not have a shared load from other processes. Some people are like me and still using various kinds of telephone based hardware.
2) Make sure nothing else is running on the computer. Splitting computational capabilities will usually cause things to time out on Pegasus.
3) Issues are also caused by firewalls
4) In Pegasus, see if you can use the Pegasus Update Manager, if that works everything mentioned before this are good. If not, Bill needs to get involved as it may be a serial number/target issue.
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