I apologize for coming off a bit brash. I misinterpreted your initial post and didn't know how to make out your second one (in response to Brad) so my response was a bit defensive. It's a bit difficult to hear voice inflection and read body language over typed text.
To more specifically answer your questions:
The FICM reflash from PHP can be done (normally) with a 48 hour turn-around. After the week of vacation, I would expect a full week for turn around as orders are processed.
You can send the FICM out any time. There is an order form here:
https://fs21.formsite.com/Power_Hung...ure_index.html
and a shipping form here:
http://fs21.formsite.com/Power_Hungr...060/index.html
You can opt to ship the FICM by whatever means you would like and you can request to have the FICM shipped back to you using any number of time options. The crew will be back on Monday for normal business.
The shipping address is:
Power Hungry Performance
754 Michael Drive
Winder, GA 30680
You would be correct in your suspicion that the refundable deposit would have to be charged first. I wasn't sure if you were aware of the refundable deposit and were confused about the service price.