I'm just a moderator but here's what I know.
By emailing your order form and by sending one along with the edge you've covered your bases in that department.
Make sure to insure the edge when shipping.
Also don't forget to include the cable.
Bill's tunes will correct the calibrations for your CAI.
Turn around time? Only Corey and Bill know this.
PHP will email tracking info to you when its on its way back to you.
Peace!