#11
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Quote:
If this gives you any idea of what it's like here... Billy came to bed about 5:30 this morning (but he did finish 8 customers' custom tunes before retiring! ). When I got up about 8, I took the phone off the hook so that it wouldn't ring and wake him up. I put it BACK on the hook at 11:58, and within about a minute, it rang for the first time. I was on the phone with that first customer for 5-10 minutes, and call waiting beeped with 5 or 6 different callers! BTW, call waiting should be gone, gone, gone by 7PM tonight! The phone hasn't stopped ringing. But that's a very good thing, so I'm not complaining. We've debated getting a $600 phone system where you can push whatever button for gas vehicles, another button for diesels, etc., but aside from us being out $600, we can't see how it would help. For now, we've just got to keep answering the phone when it rings and hope that if someone gets a busy signal, they'll call back.
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~ Corey Resting in Peace - 1969 - 2019 |
#12
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Thats crazy....but its just growning pains of success.
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02 7.3 CC SB 4x4 6637 filter, lvl'd with 295/75/16 Bfg's..PHP chip(stock,lope idle,whisper,fuelsipper,65T,100hp). |
#13
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From my perspective, you guys are doing an outstanding job. When I called today, it was answered by Corey on the 2nd or 3rd ring and within a couple of minutes, I was speaking with Bill. Five minutes later my problem was resolved. I know that it doesn't go that well every time but I suspect the majority of the time it does.
Anyone who is in any sort of business realizes that there are times things just can't get done as soon as everyone would like but it does get done. The product supplied and the caring, customer-responsive service from Corey and Bill easily off sets any delays. Bottom line.....you guys rock
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Never argue with an idiot. He'll drag you down to his level and then beat you with experience!!! '05 F150 FX4 SCAB K&N FIPK Magellan Navigation System Full Boar Performance SIDO exhaust Gryphon PHP Programmer w/ custom tunes 4UCam wireless backup cam |
#14
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Thanks for your post (your check is in the mail).
No, honestly, thank you for your post. We all need that proverbial pat on the back once in awhile.
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~ Corey Resting in Peace - 1969 - 2019 |
#15
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X2 what OneTomcat said..
I called yesterday and also got to Corey after only a cpl rings, then also got to talk to Bill which i wasnt expecting.. All in all they spent about 25 mins with me give or take but they coulda easily blew me off but they didnt.. Imagine doin that all day long almost call after call, how they get work done i dunno.. But once you get them on the phone youll realize what they go through and how much they care about you. Kudo's to both of you.. Keep up the good work.. "Good things come to those who wait"
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2004 Scab Lariat Leveling Kit, 20"OEM's, Magnaflow SI/DO Exhaust, AirAid Jr Intake Kit, K&N Drop in, PHP Gryphon. |
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