A little Help

SinCityFX4 · #1 Fri, April 10th, 2009, 11:54 AM

Ok...trying to do my tunes after getting Corey's email. I am trying to follow the listed instructions given by BIll but when I plug the Gryphon in the the computer the only highlighted option under the updates menu is the Pegasus Update Manager. I have the UAC disabled already but I cannot get the tunes. Any advice, I am trying not to bug Bill and Corey if I can avoid it????

OneTomcat · #2 Fri, April 10th, 2009, 11:58 AM

Is it showing "disconnected" in the bar at the bottom?. Try running the update manager and see if it will update Pegasus.

SinCityFX4 · #3 Fri, April 10th, 2009, 12:03 PM

ok,,,I ran an update that said canned and the version number but it still says disconnected.

SinCityFX4 · #4 Fri, April 10th, 2009, 12:04 PM

When I plug it in the driver installation window keeps popping up but the options Bill lists in his how to dont???

OneTomcat · #5 Fri, April 10th, 2009, 12:10 PM

Has your Gryphon changed your truck back to stock (level 0)? I know there are issues if the programmer is set to anything but level 0 when you try and connect to the computer.
Try changing the order of connection. If you are running Pegasus and then connecting the unit to the computer, try it the other way, ie, hook everything to the computer and then run Pegasus.
If possible, try a different connection cable. Most any digital camera cable will work as long as the plug is the same size.

LovetheTide · #6 Fri, April 10th, 2009, 12:10 PM

Sounds to me like the USB connection is lost. This happened the first time for me so I deleted anything related to Pegausus and re-installed it making sure I followed the steps.

LovetheTide · #7 Fri, April 10th, 2009, 12:11 PM

Quote:

Originally Posted by OneTomcat

Has your Gryphon changed your truck back to stock (level 0)? I know there are issues if the programmer is set to anything but level 0 when you try and connect to the computer.
Try changing the order of connection. If you are running Pegasus and then connecting the unit to the computer, try it the other way, ie, hook everything to the computer and then run Pegasus.
If possible, try a different connection cable. Most any digital camera cable will work as long as the plug is the same size.

The problem with the Gryphon only comes up when your are trying to download the custom tunes, in this case he doesn't seem to be able to get that far.

OneTomcat · #8 Fri, April 10th, 2009, 12:12 PM

Did you install the drivers when you installed Pegasus?

SinCityFX4 · #9 Fri, April 10th, 2009, 12:13 PM

It said it did....I have remnoved Pegasus and re-installed it twice to make sure

OneTomcat · #10 Fri, April 10th, 2009, 12:24 PM

If plugging the unit in causes the driver installation window to pop up, it sounds like the cable must be good and the program knows it's being accessed so it would appear there is a problem with the drivers somewhere. I don't know which of the 2 drivers is causing an issue so it may be a problem that Bill will have to look at.