Help my Gryphon does NOT work - Page 2

***Jackpine*** · #11 Mon, March 30th, 2009, 02:52 PM

Mmandley, I went back and changed the original title of this thread to "does NOT work" and added the "Help" smiley to try to get their attention. Don't worry, things WILL get fixed, but sometimes it takes patience.

- Jack

Corey Cohron RIP · #12 Mon, March 30th, 2009, 03:16 PM

Quote:

Originally Posted by mmandley

Bill or Corey please Help my tuner still isn't working and i cant seem to fix it.

Mike, I am assuming that our e-mail conversation was after this was posted?

mmandley · #13 Mon, March 30th, 2009, 07:07 PM

Yes Corey it was =)

Im still waiting on Bill to get to me email i basically forwarded our chat to him.

Corey Cohron RIP · #14 Mon, March 30th, 2009, 07:22 PM

Quote:

Originally Posted by mmandley

Yes Corey it was =)

Im still waiting on Bill to get to me email i basically forwarded our chat to him.

I did the same thing. He'll be drowning in e-mails.

mmandley · #15 Mon, March 30th, 2009, 07:30 PM

Corey am i correct to assume you got the Hex code in my emails to you? So you can have Bill start on my Custom tunes as well?

mmandley · #16 Tue, March 31st, 2009, 07:11 PM

Well i just saw the new bulliten from Corey about Bill being out of town and unreachable till after 4/3/09 so i have to wait till next week to see if Bill can figure out whats wrong with my Gryphon.

I did how ever try and update it again now that the servers are up and it updated saying it has the most up to date files and when i plugged it back in and got the D2 error again. It just says the truck will not talk to the programmer.

I dont know what else to do so ill have to wait for Bill next week. :sadface:

mmandley · #17 Mon, April 6th, 2009, 03:21 PM

Does anyone know if Bill is back?

Ive been waiting over a week and a half for help with my New Gryphon that doesn't work.

Corey wont answer any emails and Bill has been available. Im getting disappointed in the product at this point since all it will do is display temps for my truck.

Please help get this resolved.
I don't know what else to do.

Ive left messages, emails, and tried everything on the forums, including updating the gryphon and retrying it several times in my truck.

Corey Cohron RIP · #18 Mon, April 6th, 2009, 03:53 PM

Mike,

Bill is back in the office today. I'm not even sure if he's had a minute to even look at the forums. Will you be around tonight so that he can call you?

mmandley · #19 Mon, April 6th, 2009, 03:54 PM

Yes Corey i can be reached at my cell all night. I know hes busy and theres plenty others needing his services.

Also if you have time i sent you a couple emails with some questions can you look into them..

There about tunes and my Hex number

Corey Cohron RIP · #20 Mon, April 6th, 2009, 04:00 PM

Yes, there are others that need his help, too, but that doesn't mean that you should be ignored either. I couldn't help you so I was forwarding everything to Bill while he was away. I have printed out a few of your e-mails so he can get a picture of what's going on, and I'll have him give you a shout later tonight when things slow down so that he can spend some time with ya. We'll ge tyou up and working!