Power Hungry Performance Forum  

Go Back   Power Hungry Performance Forum > Power Hungry Performance Product Information > Gryphon Programmer

Gryphon Programmer Edge Product has discontinued the Edge Evolution 2, but we still provide support and tuning for it.

If you have a question or comment relating the Gryphon (or Evolution) programmer, post it here.

Reply
 
Thread Tools Display Modes
  #1  
Old Tue, July 3rd, 2012, 11:04 AM
hollenjoe hollenjoe is offline
Whopper
 
Join Date: Jan 2011
Posts: 9
hollenjoe is on a distinguished road
Default New Order Issue

Hi,

I ordered last week a custom tune for my gryphon CS on the main page, but never received a confirmation email, just wonder what happened to the order?
I never received a confirmation last time neither and also no answers when emailed, it lead to issues when receiving my custom tunes,
I also would like to receive an email when the tune is done,

The reference number was: 6529354

Thanx

Joe
Reply With Quote
  #2  
Old Tue, July 3rd, 2012, 12:47 PM
Corey Cohron RIP's Avatar
Corey Cohron RIP Corey Cohron RIP is offline
Wil and Liam's Mom
 
Join Date: Nov 2008
Location: Winder, GA
Posts: 2,876
Corey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of light
Default

If you ordered Thursday or Friday, it hasn't been entered yet.
__________________
~ Corey

Resting in Peace -
1969 - 2019
Reply With Quote
  #3  
Old Tue, July 3rd, 2012, 01:01 PM
hollenjoe hollenjoe is offline
Whopper
 
Join Date: Jan 2011
Posts: 9
hollenjoe is on a distinguished road
Default

Yep on friday, i just thought i would recieve an automated email or something,

thanx!
Reply With Quote
  #4  
Old Tue, July 3rd, 2012, 02:58 PM
Corey Cohron RIP's Avatar
Corey Cohron RIP Corey Cohron RIP is offline
Wil and Liam's Mom
 
Join Date: Nov 2008
Location: Winder, GA
Posts: 2,876
Corey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of lightCorey Cohron RIP is a glorious beacon of light
Default

Nope. When you finished your order, the message said:

We will e-mail you a copy of your invoice after your order is processed. Please be sure to register and update your programmer using Edge's Fusion software, or you will not be able to download your custom calibrations. You will receive an e-mail when your custom calibrations are completed and uploaded to Fusion.


Don't worry -- you're not the first one to not read it.
__________________
~ Corey

Resting in Peace -
1969 - 2019
Reply With Quote
  #5  
Old Wed, July 4th, 2012, 03:44 PM
hollenjoe hollenjoe is offline
Whopper
 
Join Date: Jan 2011
Posts: 9
hollenjoe is on a distinguished road
Default

haha, thanx again,

just recieved the invoice, i will go and update my cs now to avoid the mix up,
Reply With Quote
  #6  
Old Thu, September 6th, 2012, 10:47 AM
hollenjoe hollenjoe is offline
Whopper
 
Join Date: Jan 2011
Posts: 9
hollenjoe is on a distinguished road
Default

I know im not supposed to ask for updates on orders here but the phones always busy and dont know where else to ask, its been a little over 2 months now, Is there anyway to know when the tune will be done?

thanx
Reply With Quote
  #7  
Old Thu, September 6th, 2012, 11:01 AM
Acidanthris's Avatar
Acidanthris Acidanthris is offline
Administrator
 
Join Date: Apr 2012
Location: Winder, GA
Posts: 10
Acidanthris is a glorious beacon of lightAcidanthris is a glorious beacon of lightAcidanthris is a glorious beacon of lightAcidanthris is a glorious beacon of lightAcidanthris is a glorious beacon of lightAcidanthris is a glorious beacon of light
Default

Hello Joe, Bill has your order on his desk and will have it finished by this weekend.

Thanks,
Angela
Reply With Quote
  #8  
Old Thu, September 6th, 2012, 05:04 PM
Longshot270's Avatar
Longshot270 Longshot270 is offline
Forum Predator
 
Join Date: Jul 2009
Location: DFW, TX
Posts: 2,688
Longshot270 will become famous soon enough
Default

I'll also add that it would probably be a good idea to update the unit just in case Edge got bored and felt like tweaking something.
__________________
Reply With Quote
  #9  
Old Fri, September 7th, 2012, 11:55 AM
hollenjoe hollenjoe is offline
Whopper
 
Join Date: Jan 2011
Posts: 9
hollenjoe is on a distinguished road
Default

Thanx,

will do right away!
Reply With Quote
  #10  
Old Thu, September 13th, 2012, 11:51 AM
hollenjoe hollenjoe is offline
Whopper
 
Join Date: Jan 2011
Posts: 9
hollenjoe is on a distinguished road
Default

I updated my device friday, there was an egde update, and checked for the custom tune everyday from monday thru today. Nothing yet.

This is my sons truck and its a weekend warrior with changed gears(3.54 to 4.30s), so it cant be moved on stock. Im gonna go and set it to the tow tune and the gear change.

please let me know ehn they are done so i can try and update again,

Thanx
Joe
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:06 PM.


All Contents Copyright 2008-2020, Power Hungry Performance