Joining from Dallas, TX...need some help already

F150_Feste · #1 Wed, February 10th, 2010, 12:30 PM

** Updated message** Many thanks to Bill and everyone here. Tunes are in and now learning to play with all the parameters.

**Original Message** Hello everyone, I recently purchased my Gryphon from a forum member and have already run into trouble on my loading canned tunes to my truck. I have an 07 F150 Lariat 4x4 5.4L Supercrew with K&N CAI, and magnaflow si/do exhaust...and other mod's to the look/appearance/functionality.

So my problem may be two-fold...my home computer (laptop) runs on Vista OS, that being said, I downloaded the drivers first (by accident, but it turned out that was a good thing)..then I installed pegesus, so far so good. Then I hooked up my gryphon and see that there is an update to be made. But it when it updates, it says there isn't any files to update? Second problem is that when I tried to load the level 2 canned tune from the gryphon on my truck it runs through the checksum process and gives the checksumRXDG4B2.HEX error and won't continue the load?

Any help on this is greatly appreciated.

Thanks and I am happy to be part of the forum and the gryphon family.

Joshua aka F150_Feste

***88Racing*** · #2 Wed, February 10th, 2010, 01:02 PM

Welcome!

This can occur during an attempt to program the PCM after installing the Gryphon in the vehicle.The Gryphon will detect if the PCM is stock or not, and if it is NOT stock then it will stop dead in it's tracks with a checksum failure. This problem can also be caused by a missing "stock" file.Contact PHP to restore the PCM to stock or to download the missing stock file.
In other words you may have on nonstock program on your pcm.
There is another thing you need to look at also to see if you have custom tunes still loaded on the Gryphon. I'll be back with that.

***88Racing*** · #3 Wed, February 10th, 2010, 01:10 PM

In the main menu on the programmer, select [Diagnostics] -> [Tech Support] -> [Version Info]. (You can ignore the warning message that will come up). The "Calibration Version" should look like "0.x.xxxx" where the last 4 x's are (usually) the same as the Serial Number. If the Version number DOES begin with zero ("0"), you have custom tuned files. If the Version begins with one ("1") though, so it looks like "1.x.xxxx", then the unit has canned tunes, not custom. Again - any calibration that looks like 0.x.xxxx is a CUSTOM build. All calibrations that begin with "1", i.e., 1.x.xxxx are CANNED calibrations.
You may also want to try and update pegasus then try to update the gryphon.

F150_Feste · #4 Wed, February 10th, 2010, 01:12 PM

Thanks 88, if it's not stock (and it might not be, as the previous owner had a superchips program installed on it before i bought it), but the transmission has been replaced...wouldn't the dealership have re-flashed the system when they installed the new tranny? It sure felt slower after that, may have been in my head as to wanting to baby it a little afterwards though?
Is it easier/cheaper to have Bill work with me to correct the issue or should I have the dealership re-flash the truck?

F150_Feste · #5 Wed, February 10th, 2010, 01:14 PM

Quote:

Originally Posted by 88Racing

In the main menu on the programmer, select [Diagnostics] -> [Tech Support] -> [Version Info]. (You can ignore the warning message that will come up). The "Calibration Version" should look like "0.x.xxxx" where the last 4 x's are (usually) the same as the Serial Number. If the Version number DOES begin with zero ("0"), you have custom tuned files. If the Version begins with one ("1") though, so it looks like "1.x.xxxx", then the unit has canned tunes, not custom. Again - any calibration that looks like 0.x.xxxx is a CUSTOM build. All calibrations that begin with "1", i.e., 1.x.xxxx are CANNED calibrations.
You may also want to try and update pegasus then try to update the gryphon.

Thanks, I will check on that later.

Having problem updating pegasus though with my windows vista OS. Not showing any files to be updated when it goes through the process?

btw, I do have a call into PHP and Bill is hopefully going to be able to call me later today when he gets back in to help out with my questions. Hoping to order some custom tunes soon too.

Corey Cohron RIP · #6 Wed, February 10th, 2010, 01:22 PM

Hey Josh,

Sounds like Lars is right on the money.

Go to Pegasus. Go to Utilities. Click Read Critical Files. You must be running version 2.01.0616 of Pegasus for your files to go to our server.

When you finish it, e-mail Bill at bill@phptune.com with the serial number of your unit (it's in the lower right hand corner of Pegasus), so that he knows your files are available for him to peruse.

Don't worry about getting reflashed at the dealer.

F150_Feste · #7 Wed, February 10th, 2010, 02:02 PM

Thanks everyone, I will try that tonight and see where that gets me.

Corey, was that you I spoke to on the phone earlier? :-) If so, should I assume that Bill won't be calling me back until I upload my files for him to take a look at first? If I have any trouble tonight do I just log back on here and provide information that will be answered tomorrow?

F150_Feste · #8 Wed, February 10th, 2010, 05:05 PM

Sorry, one more question for the crew? If i have trouble with loading pegasus on my home computer, will it matter if i load it to my work computer instead? Does it save vital information locally to that machine that I need or won't have available if the computer is turned back over to the company?

***Longshot270*** · #9 Wed, February 10th, 2010, 05:43 PM

There is a thread around here somewhere on how to get past the vista problem. The way I've been doing it is going into Control Panel>User Accounts and Family Safety>User Accounts>Turn User Account Control on or off. Go in and turn it off and restart your computer. Do the pegasus update, turn the control back on and restart.
Bill found a code that you can run to disable it or something but when I tried it, it messed up pegasus and I had to reinstall it.

F150_Feste · #10 Wed, February 10th, 2010, 10:42 PM

ok, so I have learned a few things now.

A) the gryphon does not have custom tunes on it. the calibration is correct it starts with a 1 as needed.
B) All of the vista patches are not working for me? still get component MSCOMM32.OCX error and I have uninstalled, reinstalled with the user control setting off/on alternately as noted by longshot and even used the two seperate run commands that Bill suggested in a different thread.
C) What is strange is that the suggested update that pegasus is noting is the same version that is showing to be installed?
D) Gonna need Bill's aid I think...hope he gives me a call back tomorrow. I was able to send my files to thier server and sent him an email with my serial number to hlep.

Thanks again everyone. Looking forward to getting this running and then getting my custom tunes ordered to really wake this sleepy engine up.