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PLEASE POST TECHNICAL and/or SUPPORT QUESTIONS in the APPROPRIATE SECTION of the FORUM

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  #1  
Old Tue, April 28th, 2009, 01:48 PM
vhb vhb is offline
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Default Finally took the plunge!

Hello to all the great folks on this forum!

I have had my F150 for two years and have always wanted a programmer. Wife bought a travel trailer and viola, I have ordered my programmer.

Can't wait, any ideas on how far out we currently are?

Thanks!
  #2  
Old Tue, April 28th, 2009, 02:04 PM
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Now it's in the correct thread!

You're going to be VERY happy towing the trailer with a tune. I know I am.

- Jack
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  #3  
Old Tue, April 28th, 2009, 02:12 PM
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Welcome to the forum!

As for the wait time Bill+Corey are trying to whittle that back to 4 weeks for customs. Real time wait right now 7-10 weeks. The gryphon will arrive in about 1-1.5 weeks(depends where you live). Its got canned tunes, so you can have fun with them while you wait for the customs.

Its really important to get your hex code to them right away. So once you get the gryphon fill the info(sn#/hex) out in your user pc and pm Corey your hex code.

Lars
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  #4  
Old Tue, April 28th, 2009, 02:24 PM
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cj3511 cj3511 is offline
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Welcome!

Jim
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  #5  
Old Tue, April 28th, 2009, 05:00 PM
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Welcome
  #6  
Old Tue, April 28th, 2009, 06:18 PM
JWBFX4 JWBFX4 is offline
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Welcome to the forum

Right now I believe I have been waiting about 11 weeks, so should be soon for me, but you will get the programmer and canned tunes in probably 10 days or a little less.
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  #7  
Old Tue, April 28th, 2009, 08:41 PM
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:welcome3:

You're jumping in at a great time, as our goal is to be back to a 4-week-or-less wait time for custom tunes by the end of May. Business has been good! You'll find that there are some really wonderful people on here who are always willing to help, so feel free to ask questions if you have them!

Glad you're here!
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  #8  
Old Tue, April 28th, 2009, 08:44 PM
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Quote:
Originally Posted by JWBFX4 View Post
Welcome to the forum

Right now I believe I have been waiting about 11 weeks, so should be soon for me, but you will get the programmer and canned tunes in probably 10 days or a little less.
Bill has to get some chips shipped out tomorrow, but I just checked, and you're about the fifth one in line. Unless something catastrophic happens , your tunes should be done by the end of the week at the very latest! Thank you so much for being patient while we've made some adjustments to improve our customer service. It is very, very appreciated!
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  #9  
Old Wed, April 29th, 2009, 11:12 AM
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Welcome to the forum.

Ty
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Tuning is addicting. Lol.
  #10  
Old Mon, May 4th, 2009, 05:21 PM
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Quote:
Originally Posted by Groovy Chick View Post
Bill has to get some chips shipped out tomorrow, but I just checked, and you're about the fifth one in line. Unless something catastrophic happens , your tunes should be done by the end of the week at the very latest! Thank you so much for being patient while we've made some adjustments to improve our customer service. It is very, very appreciated!
Had to open my big mouth, huh? Migraine slammed into me on Wednesday, and I got a shot of Demerol on Thursday and slept through Sunday, so Bill was on his own since then. It's my fault! I jinxed it!
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