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| Upgrade your Evo Upgrade your Edge Evolution to a Gryphon Programmer to allow for custom tuning and additional functionality. Due to issues with the cable failures due to incompatible versions of firmware, we do not offer upgrades or tuning for the 1997-2003 F-Series gas or 7.3L diesel trucks. We recommend using another platform. |
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#1
Thu, January 1st, 2009, 11:32 PM
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Question about Warranty - Edge to Gryphon
Corey or Bill,
Just wondering since I will be changing my Evo to the Gryphon Firmware and Custome Tunes, who should I goto for waranty issue if I have a problem with the actual Programmer. (If it turns out to be hardware issue, ie actual programmer) Thanks Bill 
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#2
Fri, January 2nd, 2009, 01:24 AM
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After conversion, the warranty should be handled through us, although Edge will still honor the warranty in a pinch. It's just that it is part of our private label agreement to handle any hardware issue and do our best to keep them out of the direct customer loop.
Hope this helps.
__________________
Bill Cohron - The Mad Doctor   Power Hungry Performance - The ORIGINAL in Ford performance tuning... Since 1996! (678) 890-1110 www.gopowerhungry.com - Home of the Hydra Chip, Minotaur Tuning Software, and the new Orion Reflash System for Navistar! Bring back  Windows™ XP and 7.  Windows™ Vista and Windows™ 8 is a pain in my a$$!  Windows™ 10 is only slightly less annoying!
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#3
Fri, January 2nd, 2009, 01:40 PM
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Thanks Bill,
I just wasn't sure since my edge is still less than 1 year old and I wasn't sure.
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