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Gryphon Programmer (Disabled)
Edge Product has discontinued the Edge Evolution 2, but we still provide support and tuning for it.

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  #1  
Old Thu, March 8th, 2012, 11:35 AM
shadowrider shadowrider is offline
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Default Starting to get pissed

I have been trying to call for over a week to get a custom tune since I just installed Long tubes but no one ever answers the phone. I am so close to selling this and getting an SCT.
  #2  
Old Thu, March 8th, 2012, 11:59 AM
MossyOak3006 MossyOak3006 is offline
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Quote:
Originally Posted by shadowrider View Post
I have been trying to call for over a week to get a custom tune since I just installed Long tubes but no one ever answers the phone. I am so close to selling this and getting an SCT.
Email works better than calling. I could never get an answer on the phone either. They answered emails pretty quick
  #3  
Old Thu, March 8th, 2012, 01:29 PM
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Longshot270 Longshot270 is offline
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If you are ordering tunes just for long tubes, why not fill out the online order form?
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Old Thu, March 8th, 2012, 03:19 PM
shadowrider shadowrider is offline
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Quote:
Originally Posted by Longshot270 View Post
If you are ordering tunes just for long tubes, why not fill out the online order form?
I would but I'm reading that it is like a 4-6 week wait for a custom tune. All i need is the rear O2's turned off. Thats is why I want to talk to them. If it takes 4-6 weeks I'm selling this thing.
  #5  
Old Thu, March 8th, 2012, 03:25 PM
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Longshot270 Longshot270 is offline
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What kind of programmer do you have?
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  #6  
Old Thu, March 8th, 2012, 03:27 PM
shadowrider shadowrider is offline
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Quote:
Originally Posted by Longshot270 View Post
What kind of programmer do you have?
Gryphon
  #7  
Old Thu, March 8th, 2012, 03:30 PM
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Quote:
Originally Posted by shadowrider View Post
Gryphon
That is what I assumed considering you were talking about selling "it" for an SCT. Do you have the monochrome or CS/CTS?

If monochrome, chances are Cody will get your order and they'll be done in a few weeks at most (usually, sometimes things come up). If the CS/CTS then Bill will have to get them uploaded to Fusion. In that case it may take longer.

Edit, whether you have monochrome or CS/CTS, I'm pretty sure you'll still have to order a new tune rather than a slight adjustment. In that case you'll still have to fill out an order form.
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Old Thu, March 8th, 2012, 03:34 PM
shadowrider shadowrider is offline
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Quote:
Originally Posted by Longshot270 View Post
That is what I assumed considering you were talking about selling "it" for an SCT. Do you have the monochrome or CS/CTS?

If monochrome, chances are Cody will get your order and they'll be done in a few weeks at most (usually, sometimes things come up). If the CS/CTS then Bill will have to get them uploaded to Fusion. In that case it may take longer.

Edit, whether you have monochrome or CS/CTS, I'm pretty sure you'll still have to order a new tune rather than a slight adjustment. In that case you'll still have to fill out an order form.
A few weeks? Anyone wanna buy a gryphon?
  #9  
Old Thu, March 8th, 2012, 03:45 PM
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Read what I typed again. I wrote a few weeks AT THE MOST usually. But if you are that impatient, however, I can't tell you not to. Do what you feel is necessary.

Good luck on getting a decent amount of money for the current programmer, a new programmer and custom tunes in less than a few (usually considered as 3) weeks.
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  #10  
Old Thu, March 8th, 2012, 04:39 PM
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StripperDJ StripperDJ is offline
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just bear with us.. Things are crazy right now in the office.. Bill is working on getting a phone line installed with me..Hopefully this will help out alot with some communicating..I normally just do shop work for him,but hopefully in here very shortly I can help alot more.
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