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Gryphon Programmer Edge Product has discontinued the Edge Evolution 2, but we still provide support and tuning for it.

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  #11  
Old Mon, December 13th, 2010, 11:11 AM
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Nope. I will have to wait until I can get access to my work computer over the internet. Seems to me like we have a conflict of information regarding the HEX code. If I am thinking straight (which rarely happens these days), the one he gave me on the service ticket is not the one that I remember seeing on the order form.

I will get the problem fixed as soon as I have access to the PHP main database.

Sorry for the delay, Bikerfuzz. I truly do apologize for the wait.
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  #12  
Old Mon, December 13th, 2010, 05:27 PM
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:he lp: Guess you get it by now.. Tried it twice.. shows the hex code does its thing thru checksum. the clearing and writing part then... the error code again... help i;m about to give up..
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  #13  
Old Tue, December 14th, 2010, 08:25 AM
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Bobby,

I just want to verify that your displayed HEX code is, in fact, TEJF3PZ (which is what you have listed in your User CP) because the files that we built for you are for RXDE5E2, which will obviously not work at all.

Please let me know which is the correct file so we can get this resolved.

Thanks.
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  #14  
Old Tue, December 14th, 2010, 06:56 PM
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Bill
Yes that is my correct hex code.I dont know where the other one is from.May be in the confusion I got someone else's.
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  #15  
Old Wed, December 15th, 2010, 08:48 AM
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We'll get 'er fixed up for you right away. I don't know where we ended up with that other calibration code, but it's definitely a mistake on our part. I apologize for the mistake and appreciate your understanding.

Take care.
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  #16  
Old Wed, December 15th, 2010, 10:49 AM
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More correctly, a mistake on my part.

Note to self:

Don't quit in the middle of one job to start another.
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  #17  
Old Wed, December 15th, 2010, 01:00 PM
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Well blame is unimportant. All that really matter is that it's made right, asap! I'm trusting now, since were talking , that it will be .
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  #18  
Old Wed, December 15th, 2010, 02:41 PM
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Quote:
Originally Posted by bikerfuzz View Post
Well blame is unimportant. All that really matter is that it's made right, asap! I'm trusting now, since were talking , that it will be .
Please - You WILL be taken care of. Unlike some places, PHP is very willing to own up to their mistakes, and, they make things right.

- Jack
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  #19  
Old Wed, December 15th, 2010, 05:11 PM
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hope so. been a long time. having faith
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  #20  
Old Mon, December 20th, 2010, 08:35 PM
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IT WORKS WOOOO HOOOOO!!!!!! thanks for the call cody and a quick fix, now that we all know, to the problem...
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