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Gryphon™ CS and CTS Programmer Post here if you have a question or comment about the Gryphon CS (Color Screen) or CTS (Color Touch Screen) Programmer.

AFTER YOU DOWNLOAD YOUR CUSTOM TUNES, DO NOT PLUG YOUR PROGRAMMER BACK INTO FUSION, OR YOUR CUSTOM TUNES WILL BE ERASED!

PLEASE BE AWARE THAT IF YOU CONNECT TO FUSION FOR EDGE'S LATEST FIRMWARE UPDATE, YOU WILL ERASE YOUR CUSTOM TUNES!

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Old 12-28-2010, 11:56 AM
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Could you please look into a update for me too please?

Emails was sent sept. 14, posts put up in forum, Nov 6th, reply form bill to open a support ticket on nov 6. Was told he would roll a update into customers tunes over the next couple of days. But never heard if this was done or not. Ticket #100 opened Nov 7th.

88Racing reposted my support ticket in the forum on Dec 6th .

Still haven't heard anything, I know you guys are really busy, but I was hoping to get some kind of response to this problem i am having. I would plug in my programer and try for a update if I was not so worried about losing my tunes or messing things up through the edge update software.

Do I need to pay for new tunes to have this problem resolved? Just wondering if I have missed something here?

Thanks for any help or input you can provide guys. Hope you all had a great Christmas.
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Old 12-28-2010, 12:37 PM
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Beachsled, since you have a CS, your situation is different. You post belongs in the CS/CTS section, so I'm moving it there.

- Jack
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Old 12-28-2010, 01:24 PM
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Thanks didn't realize I had it in the wrong section.
Thank you for moving it!

Landon
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Old 12-28-2010, 06:05 PM
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Not a problem, my friend. I just hope this situation gets taken care of soon, for all of you.

- Jack
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