[mkehler]

Originally Posted by 88Racing

It would be much appreciatived by the staff at PHP if you would ALSO fill out your info in your User CP.....
Just your name doesn't cut it......
They need your phone #.....
Vehicle info.....
HEX code......

It's just a good thing to do.

Thank-you

My ticket has all that information.

[88Racing]

Originally Posted by mkehler

My ticket has all that information.

I do realize that, but this forum is a secondary source for contact info for PHP.....

I know it may be a PIA to do but I was just asking if you could complete it.....no one else will be able to see or use the info except PHP.

Thank-you

[tohi2care]

Don't forget to respond to your tickets. Re-login and check to see if Bill has responded.

[JackandJanet]

Originally Posted by mkehler

My ticket has all that information.

Please, don't "fight" us here. We're all on your side and are just trying to help you get your issues resolved. Anything that makes Bill's work easier speeds up his ability to resolve problems.

- Jack

[BigSur]

My calibration update was received and has been installed. We'll see how things go. Thanks to everyone (especially Bill) for working towards resolving this.

[mjphillips1981]

If there is an update for this how will I know? I have a ticket in but have not heard anything there. Will an email be sent if my calibration has an update or do I have to keep checking the ticket and this forum?

Mike

[BigSur]

Originally Posted by mjphillips1981

If there is an update for this how will I know? I have a ticket in but have not heard anything there. Will an email be sent if my calibration has an update or do I have to keep checking the ticket and this forum?

Mike

Bill will email you with confirmation once your calibration update is available. Maybe contact them directly if you don't see anything w/in a few weeks.

[mjphillips1981]

Thank you! I will be waiting.

[mjphillips1981]

Has there been any progress with fixing this problem? I have replied to my ticket but have not gotten any response.

[BigSur]

Originally Posted by mjphillips1981

Has there been any progress with fixing this problem? I have replied to my ticket but have not gotten any response.

I would keep trying to call and/or send emails. Unfortunately, all was well with my calibration until the other day. It did it again

My strategy now is going to be to sit back, monitor the forum, and wait to see if something standard is identified that is causing this problem for us.....more of a definitive issue. It's not happening enough to be a real problem at this point. If anything, PHP may have "somewhat" resolved the issue b/c I was experiencing it more often before the calibration update.

Good luck to you man. Follow up and let us know if you get this resovled.