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Old 07-17-2009, 07:56 PM
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Default Run-time error '9'

Subscript out of range
Anybody else getting this? I can't get update status.
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Old 07-17-2009, 08:26 PM
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Originally Posted by Jason M View Post
Subscript out of range
Anybody else getting this? I can't get update status.
Nope, never had that problem.

What's your operating system?

Are you doing it with the Gryphon plugged in? (You don't have to).

Have you previously clicked on Help->Registration and filled in all the details?

What version of Pegasus are you using?

- Jack
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Old 07-17-2009, 08:35 PM
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Windows XP
Yes Its all filled in
Not connected to Gryphon
It worked fine until this afternoon
I uninstalled, downloaded again and reinstalled
still get the same error
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Old 07-17-2009, 09:06 PM
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OK, I should have run Pegasus myself.

I DO get the same error, and this is all new as of today. I suspect it's a problem with their server, since it happens when you click on Updates->Current Update Status.

I'll let them know.

It may take time to correct though. I think Bill is out of town on a live tuning event, and they have family visiting next week, so they may not be able to get to it immediately.

I know you're tired of hearing me say, "have patience", but that's all I can tell you. Lars, Cody and I simply volunteer our time on the forum to help all of you in any way we can and we have no control over events at PHP. I know they want to give you the BEST support possible, but they seem to still be experiencing "growing pains".

- Jack
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Old 07-17-2009, 09:09 PM
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Thanks Jack, at least it's not my computer. I'll just check back another time.
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Old 07-19-2009, 12:04 AM
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No worries. Bill just removed something from Pegasus that it's looking for. It must be angry.
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Old 07-19-2009, 08:37 AM
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No worries. Bill just removed something from Pegasus that it's looking for. It must be angry.
I don't understand the above post.
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Old 07-19-2009, 11:52 AM
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I don't understand the above post.
It's a joke about what's wrong. Probably only appeals to programmers. A data file is missing a value. The problem is on their end, and it will be fixed.

Right now, Bill is likely spending 10 hours or so trying to help someone who has managed to screw things up by doing something stupid. It seems to be something he has to do on an almost daily basis.

- Jack
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Old 07-20-2009, 06:59 PM
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I'm glad you get my sense of humor, Jack.

Pegasus should be working just fine now.
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"Lemming suicide is a frequently-used metaphor in reference to people who go along unquestioningly with popular opinion, with potentially dangerous or fatal consequences."

Quote:
Originally Posted by JackandJanet View Post
Looks to me like some people want to go through life with blinders on - "Don't confuse me with facts, my mind's made up!".
Our son arrived home safely from Iraq; many others won't. You don't have to support the war to support our soldiers.
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