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Thread: Stock Files not for my VIN

  1. #1

    Default Stock Files not for my VIN

    I am in the process of bringing down my custom calibration files from the Dealer Portal. The steps before that indicate I must select the "Stock" file first. There are two "Stock" files listed when I am logged in, neither one has my VIN in the name. This is preventing me from loading the stock file on the Insight Pro CTS2, which in turn is preventing me from bringing down my custom calibration files. My Custom Calibration files have been uploaded and I can see them, although they are not available to download yet due to having to select the matching "Stock" file first. How can I get the correct "Stock" file to show up for me to select it?

  2. #2
    JackandJanet's Avatar

    Join Date
    Mar 2015
    Location
    Under the Mogollon Rim in Aridzona
    Posts
    128

    Default Re: Stock Files not for my VIN

    Hi and welcome! Just call PHP tomorrow. I'm sure they can help you with this.

    - Jack
    2014 F150 Platinum 4x4 SCrew 3.5L Ecoboost


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