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-   -   About to take the plunge (http://forum.gopowerhungry.com/showthread.php?t=2152)

Jackpine Mon, November 16th, 2009 06:03 PM

If you're ordering a new unit, Corey tries to ship it within 48 hours. It is sent by UPS and you receive a tracking number. But, since she's sick, things may take a bit longer. :shrug:

- Jack

bconnaway Mon, November 16th, 2009 06:33 PM

alright. i ordered it today around noonish and never got an email or anything. so i sent bill a pm, but still havent heard back. wondering if i did everything right... or if everything is just crazy there so things are just kinda backed up and they'll get to things as soon as they can.

Jackpine Mon, November 16th, 2009 08:38 PM

Quote:

Originally Posted by bconnaway (Post 17899)
alright. i ordered it today around noonish and never got an email or anything. so i sent bill a pm, but still havent heard back. wondering if i did everything right... or if everything is just crazy there so things are just kinda backed up and they'll get to things as soon as they can.

You MAY or may not get an email acknowledgment. I know, it would be nice if you did. But, if your credit card gets charged, you KNOW they got the order, and, then I can absolutely guarantee you will get your Gryphon, so much so that I'd be willing to refund the cost of the unit myself if that didn't happen. :yikes2:

Look for a shipping notice in 2-3 days. Hopefully, there won't be any delay.

- Jack

bconnaway Mon, November 16th, 2009 08:58 PM

Quote:

Originally Posted by JackandJanet (Post 17903)
You MAY or may not get an email acknowledgment. I know, it would be nice if you did. But, if your credit card gets charged, you KNOW they got the order, and, then I can absolutely guarantee you will get your Gryphon, so much so that I'd be willing to refund the cost of the unit myself if that didn't happen. :yikes2:

Look for a shipping notice in 2-3 days. Hopefully, there won't be any delay.

- Jack

only thing is i never put in my credit card details anywhere. i filled out the pdf order form with my billing address, shipping address, and all the truck specs, then emailed that. Gryphon for free? Yes please. :woot:

Jackpine Mon, November 16th, 2009 09:57 PM

Quote:

Originally Posted by bconnaway (Post 17904)
only thing is i never put in my credit card details anywhere. i filled out the pdf order form with my billing address, shipping address, and all the truck specs, then emailed that. Gryphon for free? Yes please. :woot:

Ah, I don't know for sure, but you may not get anything with that approach. Let us know if you do! :)

- Jack

bconnaway Mon, November 16th, 2009 11:53 PM

wait. so did i order it wrong? i went to php.com and clicked order forms, then gas gryphon, filled it all out, saved it, then emailed it to corey's email that was on the form. :shrug:

mediumfast Tue, November 17th, 2009 12:04 AM

:shrug:i did exactly the same thing a week ago. followed the instructions but have yet to get an invoice or give credit card information....i understand corey is sick and that's who i sent it to. will fax the order form tonight. i also called but couldn't reach anyone. c'mon php, i got cash help me spend it.

Jackpine Tue, November 17th, 2009 09:27 AM

Quote:

Originally Posted by bconnaway (Post 17912)
wait. so did i order it wrong? i went to php.com and clicked order forms, then gas gryphon, filled it all out, saved it, then emailed it to corey's email that was on the form. :shrug:

Oh heck! Sorry, bconnaway and mediumfast. I just reviewed the order form and I see Corey's changed it. :o I've got to learn how to keep up with the times, but I'm an old dog and I don't learn new tricks easily!

You both did fine. I guess you'll just have to wait for Corey to get well enough to "process" your order and provide you with the payment details. Sorry for the confusion!

- Jack

Swackly Wed, November 18th, 2009 06:13 AM

Im in the same vote as the other two. I sent in order form last Thursday and haven't heard back yet?

mediumfast Wed, November 18th, 2009 09:40 PM

Corey emailed me the invoice today and I paid for it. I imagine it will be shipped soon.

Thanks,:2thumbs:


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