check engine light
 

hey i jsut got my chip yesterday and install it last night and drove the truck for a little testing it out, got to say its a night and day diff!:cheesy smile: but when i started it up this morning the check engine light is on, anyone ever have this happen before i dont have a scanner so dont know what the code is but was just wondering. thanks

Jeff,
There aren't any special changes that were made to your tunes when they shipped. You may need to have the PCM scanned for codes as there isn't anything that I can think of that would cause the CEL to come on immediately on start-up short of insufficiently cleaned PCM contacts or a hard failure of a sensor or something (wierd that it would have happened overnight though).

ok yea im gonna put a scan on it and see what codes it throws.

Just curious, what did the scan say?

havent scanned it yet...i put my scanner on it and its not reading it so i gotta find someone with a different scanner. probably something stupid cuz truck runs fine with no problems at all.

i think my light is on becuase i might of took to much silver coat off the computer since i cant get a scanner to read my truck now. not sure yet tho. anyone ever do this? and anything i could do?

Actually,

I know why your check engine light is on. I made a mistake on your tunes. You have Excursion tunes. I loaded TNAA4N2 programs on the chip when you needed TNAA4S2.

I apologize for that since Bill's computer has them right next to each other in the list and I obviously tagged the wrong one. Tomorrow I will give you an RMA number so you can return the chip to us. I will get it burned with the correct code for your truck. Don't worry about shipping as I will refund it when I ship the chip back (as long as it's ground ;) ).

Sorry for the inconvenience.

Jeff,

Hey man, again, I am so sorry for the inconvenience. Your RMA# is 30724. We'll take care of you ASAP.

Cody

ok cool i thought i messed up my computer, i didnt take to much silver off just htought i might of did that. um im not sure what the rma # is. if i get it reburnt it should fix my problem? thanks for the quick reply. just let me know how to handle this

whats the difference between the excursion one and the one i got. or is it pretty much the same and just putting the light on.

The PCM is looking for a glow plug control module......you don't have one of those, you have a relay.


Take the chip out (I don't need the switch), put it in a box with a note that has your RMA number on it, and send it back to us.
I'll put the correct tunes on the chip and send it back to you the same day with a refund on the shipping charge to get it back here.

ok its going to be like friday since im out of town working right now. but im confused whats this rma # thing mean

It's simply a number that we assign to keep the returns in order. No big deal.

ok so i should just go package this bad boy up n send her back at ups or wat?

Yes.

You don't need to send the switch though.

Send it to

Power Hungry Performance
ATTN: Cody
754 Michael Drive
Winder, GA 30680

I'll pay for the shipping back and refund your shipping to us.

ok soon as i get back in town ill send it on back. prob have it shipped out on friday, thanks for letting me know what was wrong with it.

k dropped it off at ups on friday they said it shoud be there on tuesday

man cant wait to get this thing back...my trucks such a terd without it...lol def. a night and day difference with it!

The chip has been reburned and will be leaving with UPS this afternoon.

sweet! thanks for the info....hopefully it will be home by friday when i get back in town. :woot:

gotta be my favorite company to deal with.....i thought friday would be an early delivery but today i got my package with some cash in it with my chip........i went and installed it and wahhhhh lal no more check engine light :cheesy smile: hey thanks for the quick mail ordering back i really apprecitate it......def stick by this company for any chip i ever want to get!! good job php!

Thanks for your patience.

I'm glad to help.