custom tune ?
 

hello everyone just a quick question i ordered an 87 performance tune over a month ago and i spoke with bill few weeks ago and he had told me that my tune would befinished the following day since then i have tried calling and sent emails and no responce i know there bussy and im not trying to be rude i just was wondering if anyone knows how long the wait is and if something had happen im gonna be going on a trip to laughlin nevada in 2 weeks and this will b my first trip with my new 6 inch lift and 35 inch mud tires so i am hopig to have my tune.. thnx for any info have a gr8 day

All I can say is be patient, the tune is well worth the wait. How long have you been waiting for your tune? It took 2 months for me to get my tune.

Have you tried plugging your Gryphon into Pegasus to check for your tune files?

Sometimes, when Bill sends out the email telling people their custom tunes are ready, the customer's spam blocker sends the notification off to the twilight zone. That may have happened to you.

Be sure you set your truck back to stock before checking for your tunes though.

- Jack

yea i plugged my gryphon in and still have my 91 performance tune so just gotta sit back and wait

Patrick,

I had the update done a few weeks ago but it appears that when the calibration transferred to the server it didn't overwrite the existing file so you kept downloading the same original file we did last year. I've reloaded the file on the server and verified that it is the correct file so you should be good to go now.

As for contact, I don't have any recent e-mails from you. Corey has been in and out of the office the last few weeks so the phones were a bit understaffed, but Cody has been handling them pretty well and I don't think we've missed too many calls.

Anyway, let me know how the files work out for you. I did correct the tire size on the 91 file as well so you should be good.

Take care and have a safe trip.