Gryphon Won't work
 

This is a copy of the email that I sent Bill. I know PHP is extremely busy so I figured I'd post on here to see what you guys think.

I do not know how much of this is relevant but i'll give you my complete history with you guys! I originally had an Edge Programmer that you guys turned into your Gryphon and wrote custom tunes for probably 3-4 years ago. About a year after that i had to replace the motor in my F-150 and then my hex code changed therefore my Custom Tunes were invalid. So i loaded canned tunes and used them for about 2-3 years. Couple months ago I returned my truck back to stock and drove for about a month with it ( i dont remember the exact reason i did but i did). And now when I plug the gryphon up to my truck's port all i get is the backlight that comes on. And when i hook the programmer up to my computer via USB, nothing happens. I hear the audible noise that my computer acknowledges I hooked up the USB port but Pegasus doesn't recognize it. I get the error message that it must be in run mode, stock writer, or memory corrupt. And when i attempt to restore the gryphon, it requires a password. What do I need to do to resolve this issue?

Ive got a 2005 F-150 with 5.4L 3v approx 101K miles

Drew,

First, make sure you are running at least v2.02.0994 of Pegasus. If not, download and reinstall the application from here:

http://www.gopowerhungry.com/pegasus...v2_02_0994.exe

Connect device to USB. Run Pegasus. Ignore and close the Error message. Go to [Updates] -> [Custom File Download (Internet)]. That should be it. If you have any further issue, please let me know and I'll give you a shout so we can walk through it.

Take care.

I did as you told me, downloaded from the link and then when attempting to run Update Custom file download internet i get an error: "Page not found".

"Unable to locate a Target Instruction file. Process failed

Update failed. Please contact your vendor for assistance."

The firewall is open as well

What is the serial number from the device as it appears in the lower right corner of Pegasus?

00003880

One more question... Does it show Type 2 or Type 3 on the bottom left?

Type 2

Try the download again.

"Unable to determine the current program state (level) of the unit."

If you don't mind, I'd like to do a remote desktop. Please go to [Help] -> [Remote Desktop] and I can get the file reloaded from here.