There's actually a more accurate way to tell if the unit is custom tuned, but you at least have to be able to get to the menus while it's in your truck. If you can, here's what Bill has said to do:
Go to the main menu on the programmer, select [Diagnostics] -> [Tech Support] -> [Version Info]. In the calibration version, if it reads "0.x.xxxx" where the last 4 x's are [usually] the same as the serial number, you have custom tunes. If the numbers look like "1.x.xxxx" then the unit has the canned tunes, not the custom.
To clarify - any calibration that looks like 0.x.xxxx is a CUSTOM build. All calibrations that begin with "1", i.e., 1.x.xxxx are CANNED calibrations.
And if you have custom tunes, then the unit will not work on your truck yet.
If you got the F1 error, then your truck should still be at stock, and the Gryphon should still have a "0" in the upper right corner. Your truck still runs, right?
If the Gryphon is at stock, try updating it again through Pegasus. Make sure you have the latest firmware AND calibration files. Upgrading the calibration files should replace any custom tunes.
And, DO make sure Bill and Corey have you as the owner of that unit's serial number, just like Lars said.
If it still doesn't work, let us know and we'll get Bill involved.
- Jack
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