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Old Thu, January 8th, 2009, 09:46 PM
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Some things to look at...

1) Check the cable. Without wiggling the connector, try to flex the cable from one end to the other and see if the may be a break in one of the wires. Of course, this is not a broken wire that you would see, but the unit may cut out if wiggled the right way.

2) Check for other devices on the Power Point or cigarette lighter. These use the same circuit and may be causing a current draw that could cause the programmer to reboot.

3) Tap on the programmer and OBD-II connector. If there is a loose connection in either of these, you might see a glitch. Don't tap on the display... It's glass.

4) Reach behind the OBD-II connector and wiggle the wires from behind. You might have a bad connection there as well.

If all else fails, the unit is under warranty and we'll be happy to replace it. In MOST cases, warranty repair should be exempt form brokerage fees or duties. Just be prepared for it to take some time to travel.

As for leaving the truck in the level, ideally that would be fine. However, if I have to replace the board then you'll get a new unit and your truck would be stuck in a level. This is a situation we would certainly like to avoid it if at all possible.

Keep us up-to-date and if it continues, let us know so we can get the unit replaced.

Take care.
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