Pretend I'm stupid and answer these questions.
1. Did you return your truck to stock (Level 0) before removing the Gryphon and connecting it to your PC? If "Yes", then:
2. Did you try to download your tunes using Updates->Targeted Functions in Pegasus? If "Yes", then:
3. I'm out of ideas. It looks to me like you've done things right and I suspect Bill will have to get with you on this.
But, if you answered NO to either of the questions, that's your problem.
- Jack
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2024 F150 Platinum SCrew 3.5L PowerBoost FX4, Peragon Tonneau Cover, LineX Bed, 35% Window Tint on All Sides and Rear, Full Nose Paint Protection Film, Husky Mud Guards, Lasfit Floor Liners, VIOFO Dash Cam
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