Looking at your posts, I don't see where you posted your hex code. But I see that it's in your
User Profile. That may be all that is needed now - PHP changed their procedures a while back.
But, I think you need to contact them to make sure they have all the info they need. Call during their office hours and you should eventually get someone who can tell you the status of your order. I know it is hard to get through, but keep trying.
- Jack
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