do you have windows vista on your PC?
Windows Vista: If you are running Windows Vista and are not able to get the device to
connect to the software, you may be required to temporarily disable the Windows User
Account Control (UAC) in order to update your device. We understand that this may
make some users uncomfortable and if the idea of disabling the UAC is not a valid option
then we recommend that you install the software on a machine that is running another
version of Windows such as XP, NT, 2K or ME.
To disable the UAC, go to the Windows button and select [Control Panel], [User Accounts
and Family Safety], and then select [User Accounts]. Select [Turn User Account
Control on or off] and then on the next screen uncheck the [Use User Account Control
(UAC) to help protect your computer] check box. After clicking [OK], the computer will
need to reboot in order to complete the change. The Pegasus software should now
work correctly and allow the software to connect to the device.
for screen shots dl the user guide at this link (look on page 5)
http://dygytalworld.ehost-services13...user_guide.pdf