Quote:
Originally Posted by rngprerunner
Ha! Not true. If you buy a used Edge and send it in to be upgraded to a Gryphon and order custom tunes for it you can get your Gryphon back tuned in a week or two. I was told that from the Boss herself, so there is a way to buy faster service from PHP, just wish I knew about it before I ordered a new one.
Anyway, still not complaining, just looking for some answers since I was told they would be ready last week and haven't heard anything since...
|
You are "partially right". Yes, you do get the custom tunes faster this way, but you are without the programmer and operating your vehicle at stock the entire time your unit is with PHP. And, you ARE in a queue here too. It just happens to be a different queue than the one where you have your unit, and are able to use its canned tunes.
Bill and Corey found they had fewer difficulties if they loaded the custom tunes into your converted unit before returning it than if they returned the unit immediately and then posted the tunes later. Corey also said they would "revisit" this discrepancy in the wait time if it started to look like it was becoming an issue with people.
And, one thing that would cause them to stop returning the "converted" units with tunes installed would be for them to see people flooding them with Edges to be "converted", hoping to get faster service.
Now, if you are really looking for answers, please DO PM Corey. The forum is really not the place to try to put "pressure" on them.
- Jack