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#1
Tue, February 24th, 2009, 11:37 AM
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Edge Error Message External Memory Needs Flashed??
A friend of mine just bought a used edge and after going through the fusion software and getting it all updated, installed it on the truck, all we get when we turn the key on is 2 messages. One says 'boot image not found' or something like that, and then the second message says 'External Memory needs to be flashed' and hangs up on that screen and then at the bottom tells us to cal edge tech support. Won't get past it no matter what we try. Anyone every heard of this before?
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#2
Tue, February 24th, 2009, 12:14 PM
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Quote:
If you did it in the right order though, I'd say do what the screen says and call Edge. - Jack
__________________
 2024 F150 Platinum SCrew 3.5L PowerBoost FX4, Peragon Tonneau Cover, LineX Bed, 35% Window Tint on All Sides and Rear, Full Nose Paint Protection Film, Husky Mud Guards, Lasfit Floor Liners, VIOFO Dash Cam
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#3
Wed, February 25th, 2009, 01:45 PM
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Can we get a few more details? Model Number? Version? Date of Manufacture? This would be quite helpful.
__________________
Bill Cohron - The Mad Doctor   Power Hungry Performance - The ORIGINAL in Ford performance tuning... Since 1997! (678) 890-1110 www.gopowerhungry.com - Home of the Hydra Chip, Minotaur Tuning Software, and the new Orion Reflash System for Navistar! Bring back  Windows™ XP and 7.  Windows™ Vista and Windows™ 8 is a pain in my a$$!  Windows™ 10 is only slightly less annoying!  Windows™ 11 is garbage!  Much to my surprise, I'm actually quite enjoying Linux! 
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#4
Wed, February 25th, 2009, 01:48 PM
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Actually we got it figured out. Something went wrong during the update process. Called tech support and they 'reset' it so that it would allow another try at updating the device and now everything is working perfectly. I need to call back in to them and report that it did get fixed so they can log it for future references.
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#6
Wed, February 25th, 2009, 07:24 PM
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Awesome.
 I figured as much, given the nature of what happened. Glad it's resolved. 
__________________
Bill Cohron - The Mad Doctor Power Hungry Performance - The ORIGINAL in Ford performance tuning... Since 1997! (678) 890-1110 www.gopowerhungry.com - Home of the Hydra Chip, Minotaur Tuning Software, and the new Orion Reflash System for Navistar! Bring back Windows™ XP and 7. Windows™ Vista and Windows™ 8 is a pain in my a$$! Windows™ 10 is only slightly less annoying! Windows™ 11 is garbage! Much to my surprise, I'm actually quite enjoying Linux!
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#7
Wed, February 25th, 2009, 08:11 PM
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But actually, I'd love to know what went wrong during update. Having done it a few times it doesn't seem like there are too many ways to have things go wrong. You just select update and then sit back and watch it happen.
 - Jack
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