New Order Issue

hollenjoe · #1 Tue, July 3rd, 2012, 12:04 PM

Hi,

I ordered last week a custom tune for my gryphon CS on the main page, but never received a confirmation email, just wonder what happened to the order?
I never received a confirmation last time neither and also no answers when emailed, it lead to issues when receiving my custom tunes,
I also would like to receive an email when the tune is done,

The reference number was: 6529354

Thanx

Joe

hollenjoe · #2 Tue, July 3rd, 2012, 02:01 PM

Yep on friday, i just thought i would recieve an automated email or something,

thanx!

hollenjoe · #3 Wed, July 4th, 2012, 04:44 PM

haha, thanx again,

just recieved the invoice, i will go and update my cs now to avoid the mix up,

hollenjoe · #4 Thu, September 6th, 2012, 11:47 AM

I know im not supposed to ask for updates on orders here but the phones always busy and dont know where else to ask, its been a little over 2 months now, Is there anyway to know when the tune will be done?

thanx

***Longshot270*** · #5 Thu, September 6th, 2012, 06:04 PM

I'll also add that it would probably be a good idea to update the unit just in case Edge got bored and felt like tweaking something.

hollenjoe · #6 Fri, September 7th, 2012, 12:55 PM

Thanx,

will do right away!

hollenjoe · #7 Thu, September 13th, 2012, 12:51 PM

I updated my device friday, there was an egde update, and checked for the custom tune everyday from monday thru today. Nothing yet.

This is my sons truck and its a weekend warrior with changed gears(3.54 to 4.30s), so it cant be moved on stock. Im gonna go and set it to the tow tune and the gear change.

please let me know ehn they are done so i can try and update again,

Thanx
Joe

hollenjoe · #8 Fri, September 28th, 2012, 12:41 PM

Quote:

Originally Posted by acidanthris

Hello Joe, Bill has your order on his desk and will have it finished by this weekend.

Thanks,
Angela

Hi angela,

what happened?

I still havent recieved them..

hollenjoe · #9 Fri, September 28th, 2012, 06:41 PM

thanx,

I conected it the weekend after i was told and no updates available y did so till the day before yesterday or a little before with no updates availabel until there was an edge update.

hollenjoe · #10 Mon, November 26th, 2012, 06:00 PM

Quote:

Originally Posted by acidanthris

Hello Joe, Bill has your order on his desk and will have it finished by this weekend.

Thanks,
Angela

HI Angela,

I still havent recieved them, any news?

thanx