I have no issue with the hours, hardwork or kindness of Corey or Bill, in fact I'm sure they're great people. My issues with their business conduct seem to be moot point here anyway seeing that my posts have been selectively edited to the direct benefit of PHP. I can only speculate as to why someone would block that information. Perhaps cowardice or embaressment. Regardless I also have kept a transcript of all communications. My intentions were to drop this altogether and chaulk it up to a bad consumer experience, but this shadey and escapist practice of editing posts of a consumer concern to save face for the company has compelled me to share my experiences to other potential purchasers. It's a great insight into how a company and its staff will react to a tough situation.
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Sat, December 11th, 2010, 03:47 AM
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