Still waiting for my tune

[haten'chevs]

So- how long do I have to wait for my tune? bought a CS on 12/22 turned in my hex code a few weeks later and waited- called about 6 weeks ago and it was supposed to be done and awaiting to be built and sent out later in the week. Now I cant get anyone on the phone and no emails get returned. Sick of my truck running like it is and would like to get my tune installed and get it up and running right.