Error when burning chip..HELP

[Cadash]

Hey everyone. Im trying to use my FU software and burn my chip. I select the calibrations I want and when I go to select "click to program module" it comes back with a "the page cannot be found" error. So I hit ok and there is another window behind it.The other screen that has popped says "expanding data file, expanding calibration one" and the progress is stuck at 0%. I hit cancel and it does nothing. Now on the FU page, I select utilities, and select diagnostic data, it gives me a"Error, communications time out" at the bottom of the FU screen. LOST.......Help!!