New tune.....new truck!!!

[Jackpine]

Originally Posted by longshot270

here's a word for word quote of everthing that comes up:
"
No attached device was located.
Using registered device Serial Number 1997.

No PCM information was located.
This update was applied on 07/27/2009.

Current working invoice number is: 0000.
Update information was last updated on: 00/00/0000
"

what do you make of it?

It's certainly NOT what I see.

Help me here. Have you gone into Help->Registration and entered ALL the details, including the HEX (Calibration) code? (I know, why the heck can't we agree on names for things?)

Here's what I put in the four boxes for "Device Information", it may help you figure out what to put in - I think maybe some of the required info is not clear:

1. Serial Number: 1047 (This is also my "Invoice Number").
2. Model Number: GPFG150-0408 (I got this from the "Diagnostics->Tech Support->Version Info" screen on the Gryphon, while plugged in to my truck).
3. Device Type: 6 (This is shown as "Hardware" in the "Version Info" screen.)
4. Calibration: RXCM5E4 (My HEX code, which is seen when you hit <Enter> on the "Version Info" screen.

The only thing I can think of is that your "Registration" info is incomplete. Can you check that for me?

Thanks,

- Jack