Ordered my Gryphon a few days ago and sent an email to Corey today with a little added information I had left off. Mentioned I had another question or two and would probably call. Well...in just a little while she called ME. Gotta tell ya, she's as nice a person as you would ever want to speak to. Obviously customer service is at the top of their list. They had a lot of orders while they were gone and another bunch since returning. I think their doing a heck of a job and just experiencing some growing pains. He's the only one that can do what he does, how he does it and they can't hire someone even knowledgeable in the field and inject him with a dozen years of know how overnight. With just the 2 of them everyone just needs a little patience. Its a virtue...remember. I hung the phone up satisfied with the information I had received and looking very forward to receiving my own Gryphon, next week or 2 months from now. The outcome will be the same. Worth waiting for.
Thu, October 1st, 2009, 08:53 PM
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