Evo problem to solve before upgrade

[JIM JAMES]

Thanks to all who made suggestions.

I did download and run Pegasus, did run the Critical Files (nothing showed on the screen box), did the connect and disconnect process (with the key on) and still get the Connecting to Bridge dialog and did not get past that.

I will call Edge in the morning (assuming I don't get called to work) and see where that goes. Again, thanks for the suggestions.

AND>>>>>>>>>> now that you mention it, Bill, that PAT system's idiosyncrasies may be the reason that, a couple of times when I reprogrammed, the vehicle would not start. I went in the house, came back out a few hours later and it started. Maybe because I clicked the lock and unlock buttons on the key, reset things to work???

Jim

[Power Hungry]

Excursions are SUPER touchy about PATS. Usually walking away for a few minutes is all it takes for PATS to reset. There is a specific procedure for resetting PATS if it should happen to freak out during a programming session...

Inset key into ignition.
Turn Key "On".
Theft light will blink rapidly for about 1 minute.
Once Theft light starts blinking slowly (about once every 2 seconds) turn key off.
Remove key from ignition and keep at least 2 feet away from the steering column.
Wait 30 seconds.
Reinsert key and vehicle should now start.

Jim,

I wasn't thinking when I asked you to do the critical files download. I didn't have your model number supported in the programmer list so it didn't do anything. I added an update to Pegasus to include the current model numbers for Edge's units and it should work now. Just go to Updates and then Pegasus Update Manager. You should see an update for "models.edf" at v1.007. Apply the update and then try the Utilities --> Read Critical Files. This should download all the necessary files for recovery and store a copy on your computer.

Let me know if you have any further problems.

[JIM JAMES]

Bill, thanks for the update on Pegasus. I have contacted Edge and am sending the unit and the cable. I'll be in touch.... Jim

[JIM JAMES]

To all who suggested the cable, you were right. Sent the cable and unit to Edge, got a replacement cable in about 5 days. All seems to be fine.

Will be getting the unit to Bill for programming in a short time. Thanks for all the feedback and suggestions.

Jim

[88Racing]

Good to here Edge's customer service stepped up to the plate and got you a new cable!

Lars

[JIM JAMES]

Bill,

If I get my unit (and cable) in the mail on Nov 14, could you program it and get it back to me before Dec 1 or 2?? I am planning a trip from Wyoming to California on the 2 through the 9th.
Jim

[Jackpine]

Originally Posted by JIM JAMES

Bill,

If I get my unit (and cable) in the mail on Nov 14, could you program it and get it back to me before Dec 1 or 2?? I am planning a trip from Wyoming to California on the 2 through the 9th.
Jim

Again, I'm not Bill, but I think this might be pretty "chancy". I honestly think if you want to drive your vehicle on a trip with a tune, you'd be better off not sending it in right now, especially with Corey sick.

I suspect Bill is going to have his hands full for the next week or so.

- Jack