hey i have lots of questions.

[88Racing]

Okay,
Bear with me here I'm on a BB phone.
Let's start with the order form.
Slots/boxes are as follows:
BOX1
Tranny only(canned)
BOX2
Tow tune(canned)
BOX3
93 performance(canned)
You can clic on the boxes to change them.
This is what I ordered.
BOX1
87 performance(custom)
BOX2
87 performance tow(custom)
BOX3
93 performance(canned)
See how I changed boxes 1+2?
Explination of why you don't get your customs right away upon ordering a new gryphon.
They need to ship the new unit to you so you can retrieve your trucks hex/calibration code and get it to them so that your custom tunes can be written.
They cannot write custom tunes without your or anyones hex code period!
There are other ways to get this code also.
If you had an edge and sent it in to get it upgraded to a gryphon then you would get it back with the custom tunes on it. Reason for this is your hex code is already in its memory.
You haven't mentioned at all what tunes you are looking at buying and that's a big concern of mine.
I would really highly recommend YOU talking with Bill about what you perceive as being what you want for your truck.

[dmiertschin]

alright im starting to understand now...sorry if im being annoying about this stuff im just tryin to figure things out im not real familiar with a lot of it.

but the settings i prolly would want would prolly be the ones like u have i would think.

and about the hex codes how would u get that to get the custom tunes?

[dmiertschin]

sorry bout that last question it was in ur last post but for them to get the hex code i would have to put the programer on my truck so then it would get my codes the take it off and send it in?

[88Racing]

Yes, you'll get the new gryphon plug it in and it will either it will come up automatically or you'll have to retrieve it through the diagnostic menu. Once you have it you'll want to email it to them and put it in your "user cp" here on the forum in "edit your details" towards the bottom. Also put the serial number in there.
If you do get the gryphon make sure when you discontinue using the bully dog that you put your trucks pcm back to its stock programming.
It will create problems if you forget.

[dmiertschin]

alright then well thanks for all the help