Gryphon Acting Up

[SDRANGER619]

THanks for the prompt attention to this guy. As always you guys exceed expectations. I will keep an eye on this and advise if I find anything.


Thx

[SDRANGER619]

So I yanked the battery out of my truck yesterday and took it to two autoparts stores. They hooked up this little handheld machine to test it and they both said it was a good battery.

So, does that means it's the cable?

[Jackpine]

PHP would have to determine that, but if the problem continues, it probably IS a cable fault.

If things are working now, why don't you switch to the #2 tune now so you'll be ready for Friday? I'm planning to go on a trip with our trailer in a week, and I've already switched over to the towing tune. It's really a good all-around tune and I always like to make sure things are ok well in advance of starting out.

This way, even if you have to send in the OBD cable for replacement, the truck will be set up for the "demanding" usage. It can always be driven without having the Gryphon connected.

- Jack

[SDRANGER619]

Originally Posted by JackandJanet

PHP would have to determine that, but if the problem continues, it probably IS a cable fault.

If things are working now, why don't you switch to the #2 tune now so you'll be ready for Friday? I'm planning to go on a trip with our trailer in a week, and I've already switched over to the towing tune. It's really a good all-around tune and I always like to make sure things are ok well in advance of starting out.

This way, even if you have to send in the OBD cable for replacement, the truck will be set up for the "demanding" usage. It can always be driven without having the Gryphon connected.

- Jack

Thanks Jack I think I will do that. I was under the impression I shouldn't run the tow tune and now be towing at that moment.

So just so I ensure I have the information correctly, I should continue to use the Gryphon like I usually do. Then after I do my towing and switch back to tune #1 should I send the cable to you guys to look at?

[Jackpine]

Originally Posted by SDRANGER619

Thanks Jack I think I will do that. I was under the impression I shouldn't run the tow tune and now be towing at that moment.

So just so I ensure I have the information correctly, I should continue to use the Gryphon like I usually do. Then after I do my towing and switch back to tune #1 should I send the cable to you guys to look at?

No, I think you will need an RMA# before you send your cable to PHP. I simply thought it would be good to switch to the tow tune now, while things are working so that it will be in place when you need it for towing. It won't hurt to use the tow tune when not towing but, depending on the weight you pull, using a performance tune when towing can be hard on the engine and transmission. So I'd get the tow tune installed while it's still possible.

Then, if the problem you've been seeing comes up again, just get the RMA# from PHP so you can send in the cable. There should be no need to change your tune.

Obviously, if things continue to function ok and you are done with towing, you'd change your tune back to tune# 1.

- Jack

[SDRANGER619]

Hey guys,

well I was able to switch my tune to the tow tune, now I can't switch back. Unit is stuck on "Connecting to bridge". I'm assuming this is related to the cable. Any ideas?

[88Racing]

Does the truck run?
If it does then>>Leave it alone.
Call Bill@PHP.
That's my best advice.

[Power Hungry]

If you unplug the cable form the OBDII port and reconnect (which I assume you're already doing), are you still getting the "Connecting to Bridge" error? This is nearly always an indication of a failed/failing PC board in the cable and will require replacement of the cable.

Out of curiosity, have you had any starting/battery issues recently? More often than not, the cable will fail after having to have the vehicle jumped or some other low voltage incident.

If the error persists, let me know (e-mail or phone) and we'll arrange to have the cable replaced.

Take care.