red screen while plugged into usb?

[eabrust]

Are you plugging the Gryphon in before or after starting Pegasus?

I plug in first, then open pegasus, at which time it sees it, gets the drivers going, and the screen on the Gryphon then turns green.

If that's the order you're going in, try reinstalling Pegasus and drivers.

PS, set back to stock when looking for updates.

[DarkShadowSTX]

Originally Posted by eabrust

Are you plugging the Gryphon in before or after starting Pegasus?

I plug in first, then open pegasus, at which time it sees it, gets the drivers going, and the screen on the Gryphon then turns green.

If that's the order you're going in, try reinstalling Pegasus and drivers.

PS, set back to stock when looking for updates.

X2. You have to be set to stock before connecting to the computer. A usb cable is a usb cable as far as I now so that should not be the problem.

[Jackpine]

And - you MAY need to reinstall Pegasus. One thing you could do is remove it using Add/Remove, and then do a system restore to get to a point before you installed Pegasus. Another approach is to use a thorough uninstaller like Revo Uninstaller (it's free), to get rid of all traces.

Then, Install AND UPDATE Pegasus to the latest version BEFORE you even look at your Gryphon.

Finally, with Pegasus running, (sorry guys, I think it works best this way), plug the Gryphon (which must be at Level 0) into the PC. The screen will turn red. But then, you should see the "New Hardware" dance. Let it do its thing here - it will take a few minutes. Finally, if everything goes as it's supposed to, the Gryphon screen will turn green and you'll be able to install tunes.

If you can't get to this point, you'll have to call Bill.

- Jack

[DarkShadowSTX]

I agree with Jack on plugging in the Gryphon with Pegasus running. I've done it both ways and I think it actually recognizes the Gryphon quicker when the program is running.